Lead Functional Analyst

Arlington, VA
Full Time
Client Support
Experienced

Digital Cloak is seeking a Lead Functional Analyst to join our team in Arlington, VA. The Lead Analyst is responsible for managing a small team supporting a DoD client. In this role, you will engage directly with clients, team members, Digital Cloak leadership, and other contractor support. Specific duties will include leading a small team of data entry specialists and mastering a range of technical and administrative subjects while focusing on process improvement and client satisfaction.

Digital Cloak cultivates an inclusive work environment and invests in each employee. We value dynamic, out-of-the-box thinking and support advancement of each employee's career goals. We offer a relaxed but professional work environment, flexible work schedules, and highly competitive benefits.

Essential Functions

  • Provide oversight and guidance for the team's execution of the project's Plan of Action and Milestones (POA&M).
  • Develop and execute a communication plan of information tailored for the client, Digital Cloak leadership and other client contractor support.
  • Identify, monitor, and manage risks to project execution and schedule.
  • Manage, oversee, and conduct quality control on data / data entry efforts within client system.
  • Conduct technical end-user analyses, perform audits, and develop business rules for client system.
  • Coordinate with designers, developers, data entry specialists, and global end-users to improve data accuracy and training materials, techniques, and methodology.
  • Conduct internal process reviews. 
  • Review quad briefs, POA&Ms, and instructions / Standard Operating Procedures (SOPs).
  • Develop technical training and training materials for a range of audiences / users.
  • Conduct Change Control Boards (CCBs) with clients and stakeholders to update and improve system requirements, processes and procedures.
  • Conduct research and analyses using the Mission Assurance Assessment (MAA) framework for critical infrastructure, including critical assets, supporting infrastructure, communications, cyber networks, and a controlled perimeter.

Required Knowledge, Skills, Abilities

  • Proficiency executing task management for small teams.
  • Ability to communicate tasks and remain aware of status of all staff activities in mixed environment of in-person and virtual support.
  • Ability to conduct independent technical research and translate findings into understandable, consistent prose across a variety of artifacts.
  • Ability to convey complex information to people of diverse occupational backgrounds through in-person and electronic/virtual communications.
  • Command of the English language, including the rules of composition, grammar, and punctuation in line with DoD-specific style guides and formatting practices.
  • Sound business ethics, including the commitment to protect proprietary and confidential information.
  • Exceptional organizational skills and effective communication skills.

Preferred Knowledge, Skills, Abilities

  • Foundational knowledge of Critical Infrastructure, Intelligence Analytics, Risk Management Framework, or Facility Related Control Systems.
  • Familiarity with OpenOffice, Acrobat Pro, YouTrack, RoboHelp, and/or Captivate.
  • Foundational knowledge of system administration duties and Helpdesk support.

Required Education, Certifications / Licenses, Related Experience

  • Bachelor's degree or 5 years of related experience.
  • Minimum of 2 years of relevant project management experience or demonstrated efforts leading a technical team or technical efforts.
  • Experience utilizing the Navy Correspondence Manual to create documents.
  • Background that supports Antiterrorism (AT), Physical Security (PS), Mission Assurance (MA), Critical Infrastructure Protection (CIP), Emergency Management (EM), or Operations.
  • Project management background leading technical products or efforts.
  • Experience managing client expectations and preventing scope creep.
  • Expertise in Microsoft Word, Teams, Outlook, PowerPoint, Excel, and familiarity with other software/applications, including Adobe products and SharePoint.

Preferred Education, Certifications / Licenses, Related Experience

  • Experience supporting DoD clients/projects.
  • Current CompTIA Security+ Certification.
  • Advanced courses or certifications in Technical Writing, Adobe RoboHelp, and/or Excel.

Physical Job Requirements

  • This position requires the ability to remain in a stationary position (standing and/or seated) more than half the time.
  • This position requires the ability to spend more than half the time viewing computer monitors.

Clearance Requirements

  • US Citizenship is required.
  • Current active DoD SECRET clearance is required.
  • This position requires the ability to obtain and maintain a DoD Top Secret Security Clearance.

Primary Work Location(s)

  • Client site (Arlington, VA)

Travel Requirements

  • This position has travel requirements up to 15% to Stafford, VA.

Other Duties

  • Perform other duties as assigned by management.
  • Stay abreast of industry trends and advancements to incorporate best practices into daily functions.
  • This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Disability Specifications

  • Digital Cloak will make reasonable accommodations in accordance with the Americans with Disabilities Act of 1990.

Digital Cloak is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability or protected Veteran status. Digital Cloak is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please email [email protected]. We will make a determination on your request for reasonable accommodation on a case-by-case basis.

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